When you are in the midst of being treated for a medical or dental problem, it's easy to forget that a doctor's office is also a business. We understand that. Yet, we also want our patients to understand that an important part of any business is also collecting payments for the services it provides. In the interest of both good medicine and good business, we believe it's best to establish a policy to avoid any misunderstandings later. As a result we have developed this policy.
We have developed a full range of convenient payment options for you to
choose from. Prior to the commencement of treatment, fee and financial
arrangements will be discussed with you. Our front desk will help you with
your insurance benefits. If needed, financing is available through
CareCredit Patient Financing.
Payment of fees for routine services such as examinations, teeth
cleaning, x-rays and emergency visits, are expected at the time services
are provided. Insurance claims can be filed by the office or you may file
your own claim and be reimbursed directly. We accept cash, VISA,
MasterCard, Discover, personal checks, or money orders.
Do not hesitate to ask about the anticipated cost of your treatment. You have the right to know about and understand our charges. We want you to feel that you have been treated fairly.
A written estimate will be provided for all complex treatment. We will gladly give you a written estimate for any routine procedures upon request. A down payment is required for more involved, complex or extended treatment, regardless of insurance coverage.
It is our policy to provide the best dentistry for you. To do this, it is important that we do not allow dental benefits to be a determining factor in the diagnosis. Your treatment will be based upon your needs, and we assume that you are as concerned as we are about maintaining your health.
The term "dental insurance" is misleading. What is commonly known as "dental insurance" is more correctly termed dental benefits. Dental benefits are not intended to pay everything, but to assist with costs of dental treatment. Generally, dental benefits pay a percentage of each procedure up to a set yearly maximum. The benefits available to you are established by which plan your employer has purchased.
As a courtesy to you, we will submit claims to your dental plan carrier. We also accept benefit assignment, meaning that we will estimate the expected benefit payment and allow you to pay your estimated portion at the time services are provided. However, we do not guarantee any estimate, and should your dental plan pay less than expected, you are fully responsible for the balance. We take no responsibility for any denials by dental plans.